Reply To: I got the email from amazon that my account is at risk of deactivation ?

    Anna Norah
    Beginner
    AU
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    If your order defect rate is high, it means you should work on your product quality and packaging. Check the feedback on your product from Voice of the Customer and find out why your ODR is going high. Then try to overcome this issue. If you have the appeal option, then appeal to Amazon that this type of mistake will not happen in the future, and try to get more sales. In this way, you can improve your ODR.

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