Reply To: Can you tell how customer service performance affects account health?

    Adam
    Beginner
    US
    Helpful
    Up
    0
    ::

    If a customer is unhappy with the products they bought, runs into delivery issues, or has a negative encounter with your customer care, they could leave you unfavorable feedback. From my point of view Impact? Detrimental comments may have a negative effect on the health of your account.