Can I refer amazon customer support to a case which was closed 6 months ago?

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- February 23, 2023 at 12:52 pm
Jacob Craig
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Can I refer amazon customer support to a case which was closed 6 months ago?

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- - February 23, 2023 at 4:49 pm
  Satoru
  Beginner
  
  Yes, you can do that, if you have the case Id then you can refer to that by providing the information and it will be able to help you in your new case.
- - February 27, 2023 at 9:16 am
  Emily Dar
  Beginner
  
  It is possible to refer Amazon customer support to a case that was closed 6 months ago.
- - February 28, 2023 at 9:49 am
  John Aly
  Beginner
  
  Yes Mr. Jacob Craig, you can refer amazon customer support to a case which was closed a 6months ago.
- - March 2, 2023 at 12:12 pm
  Robert John
  Beginner
  
  Definitely, You can refer your case with existing one.
- - March 3, 2023 at 12:09 pm
  Linda
  Beginner
  
  Yes , you have to tell them the exact case id for that particular case to amazon customer support and then the amazon will get to know about the case, no matter if the case is closed.
- - March 6, 2023 at 9:04 am
  Madison
  Beginner
  
  by knowing about your case id you can refer your amazon case to their customer suppport.
- - March 6, 2023 at 3:17 pm
  melissaablunt
  Beginner
  
  Amazon customer support needs to know the exact case ID for that particular case, no matter whether the case is closed.
- - March 13, 2023 at 3:11 pm
  Emma Williams
  Beginner
  
  Yeah, you can refer Amazon customer support to that case.

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