How do I handle product recalls and safety issues on Amazon Private Label?

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    Sylvester
    Enhanced
    US

    How do I handle product recalls and safety issues on Amazon Private Label?

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      Sam
      Beginner
      GB

      If you are selling a private label product on Amazon and there is a safety issue that requires a recall, it’s important to take swift action to protect your customers and your brand’s reputation.
      You should immediately stop selling the product in question until the safety issue is resolved. This will prevent further harm to customers and demonstrate your commitment to safety.

      Satoru
      Beginner
      JP

      In this case you can immediately contact Amazon, to let them know about the situation, you can recall using their help, if you’re an FBM seller you can contact you customers to recall the products.

      John Aly
      Beginner
      none

      If a safety issue or product recall arises, it is important to respond quickly and take action to protect customers. Sellers should immediately stop selling the affected product and work with Amazon to investigate the issue. Sellers should work closely with Amazon to ensure that the issue is addressed promptly and effectively. Sellers should take corrective action to address the safety issue and prevent it from happening again. Sellers must comply with all relevant regulations and laws related to product safety and recalls.

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