- This topic has 6 replies, 7 voices, and was last updated 2 months, 2 weeks ago by Sylvester.
How do I maintain my Amazon health account?
Don’t select only some things to review. Examine EVERYTHING on your account, not just the vanity metricsFollow through on actions completely.
Integrate it into your enterprise.Listings, documentation, operations, training, and customer service are just a few examples.packaging and product handling.
Sell good quality product, provide good customer service, maintain an amazing reputation, reply on time, these are few things to keep in mind to be able to maintain your account health as these can prevent issues like negative feedback, etc.
Well David!! You need to maintain a Good account health rating and address all the policy violations within a given time. Top three metrics are as follows:
1. Order defect rate < 1%
2. (Pre-fulfillment) cancel rate < 2.5%
3. Late dispatch rate < 4%
keep your listings condition
Take for the product delivery
providing good customer service
try to avoid getting negative feedbacks
Use Amazon fulfillment.
Give good quality, to minimize returns.
Provide good customer service
To maintain your Amazon Health account, you should regularly check for updates or alerts from Amazon Health about your account or any changes to the service. You can usually find this information in your account dashboard or by checking your email for notifications from Amazon Health.
Moreover, providing good customer service and try to avoid getting negative feedbacks
Keep your account health at good status by avoiding violating Amazon policies and by maintaining the following factors:
– Order Defect Rate under 1%
– Late Shipment Rate under 4%
– Pre-fulfillment Cancel Rate under 2.5%
– Valid Tracking Rate over 95%
Make sure your listings are in good condition
Take care of the delivery of the product
Being a good customer service provider
Don’t let negative feedback ruin your reputation
You can maintain your account health by providing a good customer service to your customer. How you can give your buyers good service by providing them best and easy return and refund policies, by providing the good quality products, fulfill the products on time. By getting the positive reviews from the customers your can maintain and improve your account health.
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