If my shipment is closed 10 units are missing, how do I get the discrepancy cas

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- January 12, 2023 at 2:18 pm
Jacob Craig
Enhanced

If my shipment is closed 10 units are missing, how do I get the discrepancy case log without the tracking ids?

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- - January 12, 2023 at 3:01 pm
  Sam
  Beginner
  
  You have to provide the tracking ids to initiate the discrepancy case. Otherwise create the case from help menu.
- - January 25, 2023 at 2:16 pm
  Sylvester
  Enhanced
  
  To initiate a discrepancy case, you must provide the tracking ids. Alternatively, you can create a case through the help menu.
- - February 14, 2023 at 4:26 pm
  John David
  Beginner
  
  You can create the case with amazon on the shipment, where amazon will might ask you about some document like BOL of the shipment you have shipped.
- - February 16, 2023 at 4:41 pm
  Hannah hazel
  Beginner
  
  The tracking ids are required for the discrepancy case to be initiated. Alternatively, you can create a case from the help menu.
- - February 24, 2023 at 9:53 am
  Jason
  Beginner
  
  Amazon may require you to provide tracking IDs or other documentation to support your request for a discrepancy report.

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