- This topic has 11 replies, 13 voices, and was last updated 2 months, 2 weeks ago by
Barden John.
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The SAFE-T Claim program is Amazon’s response to refund concerns, and it allows sellers to appeal unjustified Amazon-issued refunds to buyers. We know that Amazon focuses on delivering great customer service and wants to delight customers as much as possible. Naturally, it expects third-party sellers to do the same.
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These Claims are for the sellers. When a customer return the product and amazon refund them. But when we received the product the product is damaged or defective because of the defective product we can not sell it and because of the defective rate our account health could be damaged. So, to prevent the account health and for the refund we claimed to amazon for the product safe-T claim.
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SAFE-T claims are for reimbursement after Amazon decides to refund a buyer. So this seems to mean that Amazon would refund the buyer first and then a seller files the SAFE-T claim. This may be necessary if the buyer returned the wrong item or it was damaged.
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Seller Assurance for E-commerce Transactions (SAFE-T) feature enables Easy Ship sellers to file a claim on Amazon in respect of losses incurred on in-transit or customer damaged returns. As an Amazon seller availing Easy Ship service, in order to file this claim.
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SAFE-T claim is like (An a-z guarantee claim but for sellers) as Amazon refunds buyers most of the time when they return, however, in case the seller receives an entirely different product or defective product damaged by a customer, for this purpose a seller can file a SAFE-T claim for reimbursement.
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SAFE-T (Seller Assurance for Ecommerce Transactions) enables sellers to claim reimbursement from Amazon for losses incurred due to Buyer or Easy Ship related issues, in accordance with the program policies. This feature is only available for Easy Ship orders received by sellers.
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The Seller Assurance for e-Commerce Transactions (SAFE-T) process allows you to file a claim for reimbursement if you want to appeal Amazon’s decision to issue a refund to a customer. At Amazon’s sole discretion, you may be issued a reimbursement in cases where Amazon determines that you were not at fault.
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When a refund occurs sometimes product get damage and seller cannot sale that product on amazon again that is why he claims to amazon for the safety of the product that is simply safe-t claim.
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Amazon’s SAFE-T Claim programme responds to refund issues by allowing sellers to claim unjust Amazon refunds to customers.
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SAFE-T Claim is an abbreviation of Seller Assurance for E-commerce Transactions.
This program allows sellers to claim reimbursement from Amazon for losses incurred due to the customer or damage during shipment.
The program is purely for Easy Ship related orders. -
Safe-T- claim are for seller concerns. This claim allow the seller to apply for reimbursement from amazon for the unjustified refunds to customers. The unjustified claims can be like returned damage or wrong item.
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The safe t claims if for sellers like when sellers receive a wrong or damaged item then they reimburse the money by applying a safe t claim on Amazon.
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Seller Assurance for Ecommerce Transactions (SAFE-T Claim) on Amazon. The program’s main feature is that Amazon sellers may, under certain circumstances, repay a buyer. Namely, if the losses happened without the seller’s fault. the preparation or delivery of it caused the damage
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